In accordance with Section 43 of the Electronic Communications and Transactions Act 25 of 2002 (ECTA), we provide the following supplier information:
Legal Disclosures
VAT Connect – Legal Disclosures (ECTA s43)
Last updated: 21 January 2026
Supplier Information
Full Legal Name
VATCONNECT (PTY) LTD
Legal Status
Private Company (Pty) Ltd
Registration Number
2026/037567/07
VAT Number (if applicable)
[To be added if registered]
Contact Details
Physical Address
34 Whiteley Road, Melrose Arch
Birnam, Johannesburg, 2196
South Africa
Address for Legal Service
34 Whiteley Road, Melrose Arch
Birnam, Johannesburg, 2196
South Africa
Telephone
+27 (11) 440 6072
Website
vatconnect.co.za
Office Bearers / Directors
[Names and titles to be added upon company registration]
Accreditation / Membership / Codes of Conduct
None at present.
Pricing
All prices shown include/exclude VAT as stated at checkout and include any platform fees.
Third-party professional fees (e.g., CIPC filing agents, accountants, attorneys) are shown separately before you confirm, where applicable.
Full pricing breakdown is displayed before payment confirmation.
Payment Method
Methods accepted: Card / EFT via our payment providers (e.g., PayFast).
How payments work: Where milestone-based releases are offered, these are workflow rules within the platform and/or the payment provider's mechanisms. They are not a regulated escrow or trust service unless expressly stated.
Security
We use secure payment methods consistent with accepted standards, and we do not store full card data on our servers. Payments are processed by PCI-compliant payment providers.
Records
We provide a downloadable/email record of your transaction and maintain records for a period described in our Terms and Privacy Policy.
Delivery / Performance
Marketplace access: Immediate after payment.
Transfer timeline: Ownership transfer steps are typically completed within 24-48 hours after verification, subject to CIPC/SARS processing times and third-party provider timelines.
Any third-party services (e.g., filings) are performed on timelines agreed between you and that provider.
Refunds / Cancellation
See our Refund Policy in Terms. Any statutory cancellation rights apply where required by law.
Dispute Resolution
If you have a dispute regarding a transaction or our services, please contact us at support@vatconnect.co.za.
We will attempt to resolve disputes in good faith. If we cannot reach a resolution, disputes may be referred to mediation or the courts. See Disputes section in Terms for full details.
Review, Correct, and Withdraw
In accordance with ECTA, you have the opportunity to review the entire transaction, correct any input errors, and withdraw from the transaction before placing the order. This functionality is provided at checkout.
Independent Marketplace Notice
VAT Connect is an independent marketplace and is not affiliated with SARS or CIPC. We do not claim authorization by any government to issue or approve government documents/services.